Thursday, 08 October

In the Hot Seat: Keith Barr in conversation with Gavin Hewitt

How do you navigate a crisis like the COVID-19 pandemic and reopening business in an ever-changing financial travel and regulatory environment? 

IHG CEO Keith Barr shares his thoughts on hospitality and planning for the future of a radically different hospitality market with former BB Chief Correspondent Gavin Hewitt, an expert in covering global shocks and leadership.


Cycle, Interrupted: The Economic Outlook

What now? When shall we expect recovery, bounce or recession? What are the time frames? How will COVID and Brexit impact the already stressed economy?


Checking the Data: Hotel Performance and Forecasts

How do you measure hotel performance in 2020 and beyond? A look at the year in hotel performance data, and what to expect from the coming months and the sector rebounds.


Roundtable: Management and Franchise Contracts

An interactive session to discuss how to optimise management and franchise contracts to meet all stakeholders' needs, particularly in light of this year's experience of managing the Covid-19 crisis.


Careers Roundtable: How to (re)position yourself in the current environment

The pandemic has cost many members of our community their jobs. This interactive roundtable will look at tools and tips to assess your skills, position or reposition yourself for the next move in your hospitality career.


Returning to Profitability: Operational Efficiencies and New Revenue Opportunities

As the hospitality market returns, how can hoteliers ensure their business become profitable again? How to innovate to drive operational efficiencies, as well as squeezing every ancillary revenue out of a property.


Associate Director - Hotel Investment Properties
CBRE Hotels

Roundtable: Reducing Commission: The Latest Digital Techniques For Driving Bookings Direct

A virtual roundtable to look at pricing technique and using Google to increase direct bookings.


Sustainability Roundtable: Integrating sustainability into investment and operations

Are sustainability commitments going to be relegated to the back of investors and operators' concerns following the Covid crisis? This roundtable discusses sustainability initiatives, how to measure them, embedding ESG goals in investment proposals, associated costs and more.


Founder and Chief Executive
Energy and Environment Alliance (EEA)

Roundtable: Serviced Apartments & Extended Stay

Serviced apartments and extended stay have fared better than hotels during the Covid-19 crisis, cementing their value in the hospitality market. This interactive session will look into the opportunities in the market.


Editor, Boutique Hotel News and Serviced Apartment News
International Hospitality Media

Investors Roundtable

In this session open to investors only, economist Thanos Papasavvas will present the finding of Questex Hospitality + Travel Investor Sentiment Assessment for Q3 2020, and lead a discussion on trends and opportunities in UK hotel investment.


Career Roundtable: Tips and best practice to support your search

As more companies have had to reduce their workforce due to the covid crisis, this interactive roundtable provide tips and best practice to support your search and turn a challenge into an opportunity. (Due to the nature of this roundtable on-demand video content is unavailable. For a recap of this roundtable please see the article below.)


Tell It Like It Is

What can be said of the status of the UK hotel industry, and what questions still remain? Hospitality Insight's Editor in Chief shares her opinions, crystal-ball predictions and nuggets of wisdom in a not-to-be-missed monologue.


Closing Keynote: The Next Chapter: A World of Opportunities

Polar explorer Ben Saunders’s incredible feats of endurance challenge conventional wisdom and prove what can be accomplished through ambition, passion, and a refusal to quit. Drawing from his experience, Ben will give an inspiring talk on recovery, thinking differently and looking at the essential.


World Record-Breaking Polar Explorer and Repeat TED Speaker

Networking with Music

17:30 BST

As the AHC Reimagined closes, join our Guess the Intro Quiz to keep networking while chatting music.

Friday, 09 October

Bonus! Behind The Scenes Footage

Want to know how we pulled it all off? Take a look at our Behind the scenes highlights! Not to be missed!