Our guest this week on In Focus is Seán Worker, Founder and Managing Principal of T5 Strategies and The Adapters.
Worker sat down with Alexi Khajavi to discuss technological innovation in the industry and the opportunities in the space.
"We have been locked down but completely exposed" is an interesting interpretation of how parts of the sector have adapted, but are they innovating and how can technology drive that change?
Worker tells us how Technology is out there but it just hasn't been connected, businesses need to integrate their data to learn about the customer which is more important than ever.
Where do we go from here - are we on the cusp of revolutionary innovation?
Don't miss this fascinating conversation and watch out for the full conversation on our podcast version with bonus tracks as Worker tells us more about the interviews he conducted across tourism, travel and hospitalty for his latest book.