Chris Nassetta, President and CEO of Hilton has called the hospitality industry an engine of opportunity and a beacon of hope thanks to its environmental, social and governance efforts.
“In 2020, our industry's contribution to global [gross domestic product] dropped by almost 50 percent and 62 million jobs were lost, which is why I think as an industry we have to be more focused than ever on creating new opportunities for people to build better lives for themselves and their families,” he said. “We have to be focused on protecting and supporting the destinations where we live, work and travel and driving truly inclusive growth that prioritizes investing in diverse talent.”
The future of hospitality is sustainable and inclusive growth, he said. “Our business has a huge impact by choosing to operate in a way that's better for the communities we serve, but also delivers performance for your business.”
“Operating more sustainably can and must drive incremental profitability, and at the same time, will help us slow climate change” he said. “And it's clear that if we don't lead the way in sustainability, governments are going to impose legislation and are starting to that will limit what I think is going to be a new golden age of travel.”
Nassetta was speaking at ALIS in Los Angeles. Read the full article on our sister publication Hotel Management.