Franck is a graduate of Ecole Polytechnique and a civil engineer from Ecole des Ponts et Chaussées (France’s national school of bridges and highways). He started his career in 2001 at the Direction Départementale de l’Equipement des Alpes Maritimes (the Alpes Maritimes regional equipment department) where he was in charge of air bases. In 2004, he was appointed Advisor to the French Minister of Equipment, Transport and Tourism. He joined the SNCF in 2006 as Director of the Chairman’s Cabinet, before heading up Line 8 of the Transilien Greater Paris regional railway service. From 2011 to 2014, he led the transformation of Thalys into a full-function railway company, and was appointed CEO of Voyages-SNCF.com from 2014 to 2017 where, in particular, he carried out the key projects of customer experience and internationalization of the Group.
Franck Gervais joined AccorHotels’ Executive Committee in November 2017.
Speaking at International Hospitality Investment Forum