Frequently Asked Questions
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What is your health and safety policy to attend The AHC 2021? 
The AHC will be a COVID safe event, and therefore we require all attendees to have proof of one of the following:

  • Full vaccination with a COVID-19 vaccine used in the UK at least 14 days prior to attendance
  • Negative PCR test or rapid lateral flow test taken within 48 hours before the start of the event
  • Proof of recovery from COVID-19: a positive PCR test within the past 180 days (must have finished self-isolation period)

What form of proof can I provide?

Proof of the above must be provided on entry to the event via one the following methods:

  • For UK residents: NHS COVID Pass via the NHS App or a letter requested via the NHS website or by ringing NHS 119. Further details can be seen here.
  • For EU residents: EU COVID Digital Certificate. Further details can be seen here.
  • For all other regions: official proof of your COVID status as outlined in point 1 above. This must be presented in English.

What are the approved COVID vaccines?

UK COVID-19 vaccinates currently approved for use in the UK are:

  • Moderna
  • Oxford/AstraZeneca
  • Pfizer/BioNTech
  • Janssen

How do I show proof of COVID-safe status? 
All attendees will be asked to provide proof of their COVID-status on entry to the event. To avoid queues, please have this ready to present to security at the door. 

For UK attendees, we recommend you download the NHS App and either download a PDF copy of your NHS COVID Pass, add this to your Apple Wallet, or request an offline copy via the app and bring a printed copy with you. You can also request a letter via the NHS website or by ringing NHS 119 and bring this with you. Further details can be seen here.

For attendees from the EU, please present either a digital or printed version of your EU COVID Digital Certificate. 

For attendees from other regions, please present either a digital or printed version of your full vaccination, proof of recovery or negative PCR test in English. 

I’m concerned about data protection regarding my personal health information. How do you store the information about my proof of vaccination?  
By submitting this form you are agreeing to the sharing of this information with the public health authorities to comply with the requirements of Portuguese government measures. Information will only be collected by Questex’s relevant partners and shared with public health authorities and/or venues in the case of justified need. For further information please view our full policy here.  

If I test positive before The AHC and must isolate, will I be able to get a refund?  
No refunds are available per the Terms and Conditions. You will be offered a credit for the 2022 event. 

If I am told I’m a close contact of someone that tests positive before the event, can I attend? 
No, we would expect you to follow local Government guidelines in relation to quarantine as a close contact and that you do not attend The AHC. 

If I feel unwell before or during the event, what should I do? 
You must not enter the event venue if you feel ill or display any symptoms of COVID-19 (e.g. coughing, fever, a runny nose, or loss of sense of smell or taste), or if you have been exposed to someone with a suspected and/or confirmed case of COVID-19 in the previous 14 days. If you develop symptoms whilst inside the venue, please report to the onsite medic, via the registration desk, and follow their instructions. 

What are your mask requirements on-site at The AHC? 
We recommend all attendees wear a face mask at all times within the event, however mask wearing will not be mandatory.

Will masks be provided at The AHC? 
Delegates are encouraged to bring their own face masks however, there will be onsite provision to replace lost masks. Hand sanitiser will be provided throughout the venues.  

What are the entry requirements for travel into the UK? 
Please check the entry requirements into the UK from the country you are travelling from, and for your return journey before you travel. Please click here for useful information regarding entry requirements the UK  and please ensure you complete this Passenger Locator Form in the 48 hours before your arrival.   


For further information on the Questex Be Safe commitment and The AHC in-event health and safety policies, please click here