In Hindsight: Lessons Learned From the Biggest Crisis of the Century

2020 will forever be overshadowed by the biggest black swan event that tested governments and businesses to the maximum. Crisis management and contingency planning have never been more important. What are the best practices? How to mitigate damages? How to prepare for future upheavals? How to make companies more resilient? What lessons have been learned?


Chief Financial Officer, Europe, Middle East & Africa
Marriott International