Power to the People: Solving Hospitality Workforce Challenge

The hospitality industry is facing big challenges with regards to the workforce: a shortage of staff, labour cost pressure, workforce confronted with personal covid problems and job insecurity.

How to maintain the service level in the context of the labour situation? Is there a real evolution/breakthrough of how we see and capture great talent? Do we need more and more of an "open organization"? How to foster teams’ wellbeing and resilience?