David Kong is an industry leader with a long track record of success. Since being named President & CEO of BWH Hotel Group in 2004, Kong has led the company to significant financial achievements including an average RevPAR index of over 109 over the past six years as well as unprecedented performance in guest loyalty and hotel satisfaction. BWH Hotels Group has a global network of about 4,000† hotels in 100† countries and territories worldwide, with annual hotel revenue of over $7 billion.Kong is known in the industry as a strategic thinker and innovator. Best Western’s launch of a completely reimagined and modern brand identity last year clarifies its diverse portfolio and signals exciting changes at BWH. The investment of $2 billion in property improvements is enhancing and broadening the brand’s appeal. The company now offers 13 hotel brands including its two newest brands - Sadie HotelSM and Aiden HotelSM - to suit the needs of today’s business and leisure travelers.His career at BWH includes serving as Executive Vice President of International Operations, Senior Vice President of Marketing and Development, as well as Senior Vice President of Strategic Services and Operations. Kong has also held leadership positions with KPMG Consulting, Hyatt® Hotels, Omni International and Hilton® Hotels. A long-time, active member of the American Hotel & Lodging Association (AH&LA), Kong served as its chairman in 2010, its centennial year. Kong continues to be active on the CEO Council and Government Affairs. In 2010, Kong was appointed to the United States Department of Commerce Travel and Tourism Advisory Board and served for three years.
Speaking at In Sync Virtual Event
CEO Panel: Leaders Redefining Hospitality after COVID
While the immediate impact of COVID19 is expected to lessen in the coming months, the shape of travel and hospitality will never be the same.