Gonzalo Carpintero
Gonzalo Carpintero
VP EMEA Operations and Head of M&E Transformation
Radisson Hotel Group

Currently I serve as Vice President Operations & Head of Meeting and Events (M&E) Transformation at Radisson Hotel Group EMEA, reporting to the Executive Vice President & Chief Operating Officer. As part of my role, I oversee more than 300 hotels operating under different business modalities.

My main role is to lead the transformation of the Radisson Hotel Group’s Operating Model and the most important business segment (M&E), aiming to convert the RHG into the top hotel operator in the markets where it is present. My areas of responsibility include multinational team management, strategic guidelines setting, incorporating innovation to the “core” business and fostering best practice sharing across properties and geographies.

The combination of several roles related to Commercial, Expansion and Operations, has allowed me to develop a wide perspective of the hospitality business as well as a multinational comprehension of the different challenges affecting several geographies, cultural environments and markets.

Speaking at Profit Talks

Examining Expense

Cost management is more vital than ever before. How hoteliers are restructuring expense—variable and fixed—in the operated and undistributed departments.