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Karin Sheppard, IHG

'We know we must grow and be profitable, but we must take charge of doing that in the right way' - Q&A with Karin Sheppard, IHG

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The Annual Hotel Conference gathered hospitality leaders in Manchester at one of the most crucial times for the industry. Hospitality Insights caught up with Karin Sheppard, senior vice president & managing director, Europe, IHG Hotels & Resorts about learnings from the past 18 months.

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