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Karin Sheppard, IHG

'We know we must grow and be profitable, but we must take charge of doing that in the right way' - Q&A with Karin Sheppard, IHG

The Annual Hotel Conference gathered hospitality leaders in Manchester at one of the most crucial times for the industry. Hospitality Insights caught up with Karin Sheppard, senior vice president & managing director, Europe, IHG Hotels & Resorts about learnings from the past 18 months.

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