Sébastien Bazin, chairman & CEO, Accor, said the company said that it had “never seen so many enquiries” from small and medium-sized groups, commenting: “it won’t be one by one, it will be groups of hotels of 10,000 rooms and above”.
Expedia struck decidedly upbeat notes about recent and current trading alongside second quarter earnings figures posted on 30 July. Its assessment of its Vrbo home-rental booking service was particularly bullish.
At the end of March when everyone had suddenly transitioned to working from home, I wrote about ‘Remote Leading’. Now, four months later, most leaders have successfully adjusted and found ways in which to keep a dispersed workforce engaged and productive.
According to new research from the Universities of East Anglia (UEA), Bath and West of England, hotels should build an emotional attachment with tourists when communicating during crises such as the COVID-19 pandemic if they are to encourage them to return.