Human resources

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Video - In Focus

In Focus: We're a people industry, how can we bring them back?

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We know we've got a people issue in our industry but what can businesses do to tackle it? We're looking at how we can help attract and retain new talent for the long term, and what strategies are working across the sector.

The Latest

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    Hospitality Insights are proud to support IWD. We are celebrating the leading women in hospitality but we can always do more #choosetochallenge We pledge to:     Continue increasing diversity and inclusion in our content Shine a light on female representation in the industry Promote inclusive initiatives and best practice Partner with supporters of women representation Diverse voices create more engaging discussions #contentwithpurpose
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    Video - In Focus
    "Education comes into focus" This week Katherine Doggrell discusses creative solutions for training in hospitality with guest Jens-Henning Peters, Head of Vocation Education & Training from EHL Advisory Services. We take a look at just some of the ways that employers can innovate and adapt to retain and develop their staff, ensuring service and hospitality remain priority for the customer.  We want to support the people who have supported us while the industry adapts, find out about our solidarity package and continue to learn key skills from leaders such as Chris Mumford and more. 
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    Video - In Focus
    Join Katherine Doggrell and guest Alexia Muteke-Ceppe, Senior Consultant Head of Education, Consulting and Certification, EMEA, LATAM at EHL Advisory Services this week for a fascinating look into the changing world of hospitality training and education for "the student of tomorrow" and what demand looks like during these challenging times.  We want to support the people who have supported us while the industry adapts, find out about our solidarity package and continue to learn key skills about how to adapt your workforce from leaders such as Chris Mumford and more. 
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    Video - In Focus
    Julie Rey-Gore and Katherine Doggrell discuss how the crisis is affecting those who work in hospitality with guests from EHL Advisory Services: Alexia Muteke-Ceppe, Senior Consultant Head of Education, Consulting and Certification, EMEA, LATAM and Jens-Henning Peters, Head of VET.
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    Video - In Focus
    Is the hospitality sector still an attractive career? What steps are governments taking to prepare the tourism and hospitality industries for when travel returns?  Julie Rey-Gore and Katherine Doggrell discuss how the crisis is affecting those who work in hospitality with guests from EHL Advisory Services: Alexia Muteke-Ceppe, Senior Consultant Head of Education, Consulting and Certification, EMEA, LATAM and Jens-Henning Peters, Head of VET.  We take a look at just some of the ways that employers can innovate and adapt to retain and develop their staff to ensure service and hospitality remain priority for the customer.  We want to support the people who have supported us while the industry adapts. Find out about our solidarity package and learn key skills from leaders such as Chris Mumford and more. 
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    Video - In Focus
    Chris Mumford, Founder of Cervus Leadership Consulting, describes the outlook as pretty bleak right now but also sheds light on the opportunities that may lie within the road to recovery through empowering and repositioning the talent that remains.
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    Video - In Focus
    The impact that COVID-19 is having on the hospitality industry is palpable. There is no time more important than right now to come together, share information, and discuss what this means for our future. Alexi Khajavi and Katherine Doggrell join us this week with guests Daniel Fryer, Psychotherapist & Author and Ingo Schweder, Founder & CEO of GOCO Hospitality & Managing Director of Horwath HTL Health & Wellness. Watch the full In Focus Series here, hear how the latest developments in quarantine rules are implicating the hospitality industry and how wellbeing will become an intrinsic part of hotel development, design and operations.