Situated on the south-west edge of Europe, Portugal has sometimes failed to generate the hospitality excitement of some of its Mediterranean rivals but over the last couple of years that has started to change with an influx of interest from outside capital.

The Hospitality Resilience Series together with the University of Central Florida have launched a new study to understand the factors that contribute to personal resilience for leaders in the hospitality industry.

This week on In Focus Editor in Chief, Patrick Whyte, and Content Director, Julie Rey-Gore, are discussing two of the UK's most resilient brands, Travelodge and Thomas Cook.  "Two old and quite renowned brands that have been battered by the pandemic." Following quite a turbulent year both may now be making a comeback.

Greece is internationally recognised for premium holiday appeal with many opportunities for international investment.  Enterprise Greece, a trade and investment agency, supports international investors before project realisation, during project implementation and offer tailer-made after-care services. They also identify and propose investment opportunities in key sectors of the economy, particularly in tourism and real estate.

So what kind of tourism will emerge after the pandemic? Alexi Khajavi and Patrick Whyte are discussing the return of tourism and travel with a focus on Greece. This week we were joined by Georgios Filiopoulos, CEO of trade and investment agency, Enterprise Greece. 

We asked our IHIF AB does profit really matter? Having reviewed how and if profit matters, the panel are now looking at how to sustain that profit by investing in technology. But what does investing in technology mean? 

Does profit REALLY matter?  How it has changed since covid, how to measure it and how to improve it. Jonathan asks if this is this an opportunity to reset?

CBRE Hotels’ Executive Director and COO Owen Pritchard shares the company’s views on recovery in the hospitality sector, key growth segments, and ESG goals ahead of the company's participation to IHIF.

Why six weeks? It’s a question many in the UK hospitality industry have been asking themselves since the government announced its plans to gradually unwind the country’s coronavirus restrictions.

What can hospitality learn from retail when rethinking the customer experience? Linda Ralph from Mood Media shares insights on rebuilding trust and enhancing the customer experience.