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UK COVID Response

UK hoteliers offer support to NHS – Join their initiative

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As UK hospitals and care facilities are continuing to struggle with capacity due to the current wave of COVID-19, a group of UK hoteliers have been calling for the government and NHS trusts to work with them to accommodate patients in safely adapted hotels.

The Latest

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    Video - In Focus
    Robert Alley, COO at Roomzzz Aparthotels joined Katherine Doggrell last week to discuss how the pandemic has affected their organisation and expansion plans.  An example of a company who have managed to retain some healthy occupancy levels and perhaps a bright spot during the difficult results season we are hearing about elsewhere. Roomzzz supported the NHS initiative during the height of the pandemic and went after the the extended stay side of their business. "The beauty of aparthotels is that we could do something that hotels couldn't, offer a solution which people still needed" averaging a 70% - 75% occupancy through lockdown and sustained these numbers ever since.  Robert foresees the extended stay sector to remain strong despite the loss of the leisure market due to lockdown restrictions.  The lease structure is something they have discussed with their landlord through open dialogue however he describes the need for a convergence of healthy lease models such as hybrid leases that work for all stakeholders. If you missed our weekly In Focus episode, catch up here now. 
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    Video - AHC
    We were lucky to catch a moment with Ben Harper after his session at The AHC Reimagined. Although he missed the live audience he said it was really good fun, good to be back at an event that he had missed hugely. "Now is the time to come together and help and support each other through it - this is a good forum as any to network and connect, we must keep talking." The future of lifestyle brands in the UK is very positive and the demand to travel remains.  Don't miss Ben's full session "In Conversation with a British Hotelier" with Emily Newman, available on demand now. 
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    Video - In Focus
    Politics are in the air this week as the US election hangs in the air and second lockdowns commence, Alexi and Katherine walk though how the top three economies in Europe and the US are handling their support of the hospitality sector. As we move into a second lockdown in Germany, France and the UK, what does it actually mean for hospitality this time round and what support schemes are available? Katherine and Alexi dive into the nitty gritty of the support on offer for hotels follow this link for the further government guidance.  As many iconic hotels in London are forced to close their doors in a bid to preserve cash, what will the impact be for landlords?  Katherine describes how Hospitality and Tourism is a protected sector in France and we have seen more creative solutions to support the industry for sure.  We also hear from Robert Alley, COO at Roomzzz Aparthotels who speaks of their healthy occupancy numbers due to the increased demand in extended stay. Robert also describes how open conversations with landlords have facilitated more flexibility during the crisis.  And of course a mention of Airbnb which Alley sees as healthy competition and they have helped to elevate and progress the extended stay market.  Back to Europe, Alexi highlights the unrest in the German hospitality market. In the US, where the elections will shape the future of the US hotel industry, the result is still iunknown.  We will see shakeouts further up the chain, the cycle will out inevitably....but Hospitality will always prevail!
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    Video - AHC
    What does reconnecting mean for the hospitality sector? That feeling of being in a room together, bouncing off each other's energy. The ability to share ideas and collaborate has accelerated during the crisis. Wyss foresees long term opportunities through maintaining that close collaboration and exploring all ideas across the wider team.  Julia Wyss, Associate Director of Hotel Investment Properties at CBRE Hotels moderated the panel "Returning to Profitability: Operational Efficiencies and New Revenue Opportunities" at The AHC Reimagined just a few weeks ago where she explored exactly what it has taken for operators to keep doors open during the crisis and that there is no such thing as a bad idea. If you haven't seen it yet, prepare to be inspired.  Julia was joined by her panel: Susan Bland, Managing Director at RBH Hospitality Management; Al Karim Nathoo, Managing Director of 4C Hotel Group and Stuart Symes, VP Franchise Operations at Accor Northern Europe. Watch the full session on demand here. 
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    Video - AHC
    Don't miss a thing! We've pulled together a snapshot of the best from The AHC, a taster of the many hours of full sessions which are all available on demand here. Yes its been a difficult year for hospitality, the industry has been shaken like never before. We came together earlier this month in a broadcasting studio with some of the industry's finest, to hear how they have navigated through this changing environment with a cautious but optimistic view to the future. These leaders and innovators have demonstrated that there are opportunities to diversify, rebuild and review your business in preparation to come out the other side.  We've got you. We want to support the people who have supported us while the industry adapts. Find out about our solidarity package over here, where you can learn and be inspired by the content from our first virtual event. Hosted by Alexi Khajavi and Jonathan Langston, including guests such as Deirdre Wells, CEO at Visit Kent, Keith Barr, CEO at IHG, Michael Grove at HotStats and Thomas Emmanuel, Director at STR. 
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    Video - In Focus
    Julie Rey-Gore and Katherine Doggrell discuss how the crisis is affecting those who work in hospitality with guests from EHL Advisory Services: Alexia Muteke-Ceppe, Senior Consultant Head of Education, Consulting and Certification, EMEA, LATAM and Jens-Henning Peters, Head of VET.
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    Video - In Focus
    Is the hospitality sector still an attractive career? What steps are governments taking to prepare the tourism and hospitality industries for when travel returns?  Julie Rey-Gore and Katherine Doggrell discuss how the crisis is affecting those who work in hospitality with guests from EHL Advisory Services: Alexia Muteke-Ceppe, Senior Consultant Head of Education, Consulting and Certification, EMEA, LATAM and Jens-Henning Peters, Head of VET.  We take a look at just some of the ways that employers can innovate and adapt to retain and develop their staff to ensure service and hospitality remain priority for the customer.  We want to support the people who have supported us while the industry adapts. Find out about our solidarity package and learn key skills from leaders such as Chris Mumford and more. 
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    Sustainability
    Accommodation services were one of only three sectors of the UK economy to see their energy intensity increase over the past three decades, according to a report from Ignite Economics.