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Marriott International has been fined £18.4m for failing to keep millions of customers’ personal data secure.
Tech Hub
The Latest
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Fronts Eyebrow DescriptorSharing economyKoolen invests in rental metasearchTravel technology company Holidu has raised €5m in its latest funding round, including €4m from former Booking.com CEO Kees Koolen.
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Fronts Eyebrow DescriptorOTAsThomas Cook relaunchesThomas Cook has relaunched as an online travel agent, offering only destinations on the UK government’s safe travel corridor list.
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Fronts Eyebrow DescriptorInner CircleCitizenM offers corporate subscriptionLennert De Jong, CitizenM's CCO, talks about the company's move into corporate subscriptions. -
Fronts Eyebrow DescriptorOTAsThomas Cook relaunch imminentFosun is reported to be planning to launch the Thomas Cook brand as an OTA imminently, after applying for an ATOL licence earlier this year.
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Fronts Eyebrow DescriptorTransactionsAirbnb knocks back offerAirbnb is reported to have knocked back an offer to merge with Bill Ackman’s Pershing Square Tontine Holdings.
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WhitepaperINtel
Your bimonthly supplement digging deep into major hospitality trends
Welcome to the first of our INtel supplements. In this issue we’re going to look in-depth at technology, which has evolved from something only a few hotels at the very cutting edge indulged in, to something every hotel can - and must - get ever deeper into, whether on their own or through their brand.
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Fronts Eyebrow DescriptorCovid-19STA closesSTA Travel has ceased trading, commenting that sales have not picked up “as anticipated, due to consumer uncertainties, further restrictions and renewed lockdown measures, which are expected to largely continue into 2021”.
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Fronts Eyebrow DescriptorData protectionMarriott faces class action over hackMarriott International is facing a class-action lawsuit in London after the data hack revealed in 2018 which affected 339 million people.
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Fronts Eyebrow DescriptorSharing economyAirbnb curbs under 25sAirbnb has extended its ban on under 25-year-olds with negative reviews from renting entire local properties local to France, Spain and the UK.
Katherine Doggrell
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Fronts Eyebrow DescriptorTechnologyHuman touch in a contactless worldHotels were advised to look more deeply into their data to help deliver a personalised customer service.
Katherine Doggrell
