A Moment With KLM CEO, Pieter Elbers

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“It’s all about making connections” said Pieter Elbers when we caught up with him at IHIF 2021. 
He spoke about how proud he is of his team and how they brought people together during the pandemic.

As a company they faced many challenges, but they still managed to get the job done, carrying medical staff and equipment around the world.

There is strong demand from consumers to travel again after months of not being able to do so which is creating many opportunities in the industry. Elbers said the biggest challenge they face is if governments continue to react to the crisis by closing borders and enforcing quarantine restrictions which has resulted in unnecessary uncertainty for travellers.

Keep an eye on our newsletter for more interviews coming up from IHIF2021.