Fighting on all fronts

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Before the war on the pandemic, there was the war for talent. The hotel sector was severely lacking in staff on all sides - front of house, back of house, right at the top and the most invisible of night staff. This was not a new phenomena. The sector, with its inconvenient hours and position in the service sector, did not make it a target for careerists.

This was not true for all countries. Italy and France, for example, have a respect for service employees, possibly borne of the realisation t

Nothing like a good cliffhanger… care to see how the story ends?

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