NH dials up choice


NH Hotel Group has launched a new digital platform, allowing guests to access hotel services from a mobile phone, tablet or laptop.

The launch came as a study reported that 86% of guests felt that technology had improved interaction with staff.

The NH Hotel Group product allowed customers to use a mobile device to order room service, make spa, gym and restaurant reservations, request extra amenities, and order products from a ‘virtual minibar’.

To access the platform, guests will have to

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