Virgin warned over refunds

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The Competition and Markets Authority has told Virgin Holidays to fulfil refunds for holidays cancelled due to the pandemic, or face legal action.

The CMA said that it had secured payment commitments from a number of companies, including TUI UK.

Andrea Coscelli, CEO, CMA, said: “People whose holidays have been cancelled due to coronavirus deserve a prompt and full refund. Our action means that Virgin Holidays customers should receive all their money back without further delay.

“We are con

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