Networking & Sponsor Content
13:00 BST
Use our chat feature to meet other attendees and check the range of content available to view on our sponsors' hub
Speakers
Welcome and Virtual Round of Applause to All Hospitality Staff Worldwide
13:15 BST
Katherine Dogrell will take a look at what's been happening recently in the hotel industry since the start of the year, and what In Sync: Virtual Event is trying to achieve with all our sessions and content available on Hospitality Insights.
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Hospitality Leader Opening Keynote
Hear from a global hospitality leader on adapting and innovating while looking after a worldwide workforce and retaining customers' trust.
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Beacon of Hope: Insights into the Recovery in Asian Markets
There is comfort and hope in seeing the first shoots of recovery in Asian markets. Learn from the groups with strong presence in those markets share how they're experiencing and managing the recovery.
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The Road to Recovery: Economic Overview
A look at the economic landscape and the global response: where are the greenshoots, what policies and initiatives will support the return to growth?
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After the Confinement: State of Global Travel
The travel sector has been hardest hit by the crisis. How is it expected to recover, which destinations have fared better, when and where will travellers be expected to return?
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Live Q&A
Join Simon French and Adam Sacks for a live Q&A following their sessions.
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Networking & Sponsor Content
15:00 BST
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Speakers
Investors Panel: Resetting the Risk vs Opportunity Balance
How is the seismic change in the hospitality landscape affecting investors' strategies? What types of properties are going to look more attractive? When will deals start happening again? Has the crisis shown hotels up as a riskier investment as previously thought?
Speakers
Networking & Sponsor Content
16:00 BST
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Taking Stock: Hotel Performance
Measuring performance in hospitality during the crisis is a whole new game: how are hotels performing when travel is down, which regions have managed to continue working, where can recovery be seen?
Speakers
Profit Matters
Redefining Owner-Operator-Brand Alignment
Brands, operators and owners have been facing unprecedented challenges that can be mastered only in a coordinated way. The outcome of this panel (discussion) will identify the most crucial touch points, stress the importance of communication during crises and present viable economic approaches. Which of these lessons and solutions will live on after the current crisis and whether there will be structural changes in collaborations, will be discussed from each stakeholder's perspective
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Closing Remarks before the Virtual Cocktail Making Session
17:25 BST
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Virtual Cocktail Making with a Star Bartender
17:30 BST
The DUKES Bar martinis are legendary and as quoted by the New York Times, ‘one of the world’s best.’ Now you can hear tips on how to make them at home from the man who has been mixing them for the hotel's guests and could tell a thousand stories…
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Welcome back to Day 2
13:30 BST
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Networking & Sponsor Content
13:35 BST
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Focus on Wellness: Breathing and Meditation Exercise with a Wellness Leader
13:45 BST
Join one of the pioneering entrepreneurs in the wellness and well-being retreat world for an insight into the world of wellness in hospitality, including a 10-minutes practice of breath exercises as both a physiological process and a meditative practice.
Speakers
From Managing Operations in Crisis to Planning for Reopening
Hospitality has been through many crises, and hoteliers are known for their resilience, but the COVID19 experience was on a unprecedented scale. How have hotel groups managed the crisis and what are they doing now to plan for recovery? This session will look at managing hotel closures, making hotels available for essential services, managing staff and cash flow.
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CEO Panel: Leaders Redefining Hospitality after COVID
While the immediate impact of COVID19 is expected to lessen in the coming months, the shape of travel and hospitality will never be the same. The leaders emerging stronger from the crisis will be those who will have learnt the lessons quickly and adapted to a new world scene in which travel and hospitality call for a more conscious mindset. The classic IHIF panel will share their thoughts on the new rules defining hospitality.
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Networking and Sponsor Content
15:35 BST
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Supporting Change: When Hospitality Works with Governments to Prepare for the Future
Supporting Change: When Hospitality Works with Governments to Prepare for the Future
Speakers
Disruptors Disrupted: How Are the Giants of Digital Travel Responding to the Crisis?
The leaders of digital travel have shaken the world of hospitality before, and created a new ecosystem in which relations with hotel brands were becoming more solid. How has this crisis disrupted their models, how will it affect their positions in the market, and how will their models be impacted?
Speakers
Diversification of Hospitality and Hotelisation of Real Estate: A Safer Way to Recover from the Crisis?
Cross integration of hospitality into other real estate segments - adjacent spaces such as offices, retail, residential, student accomodation and more - was a key trend in real estate. With many hospitality businesses permanently shutting down, how will the surplus real estate be re-purposed? Will alternative real estate asset classes present the best investment opportunites post outbreak?